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Goodness, that is very, very generous of you.

Thank you so much and can I please commend the people I spoke to in the 'phone yesterday for politeness and genuine sounding concern.  It was most refreshing.

I shall certainly be using your business in the future.




Always had great service speedy delivery and the odd offer or freeby is a bonus thank you.
Sally Green.
(Sally won a £20.00 Voucher for leaving her Trustpilot review)




Found what I wanted quickly and easily, easier than driving to Town and parking, cheaper too!
sue grimes



Beadazzled is one of the best sites I have used, easy to find and order, free delivery and follow up, love this company, would recommend to others for their service.


March 2016

Always love adding to my Pandora on your site, so much choice and the real mccoy
karen speirs


Very impressed with my first experience with Beadazzle. Will definitely use the site again.
yvonne dunn


Very happy and use Beadazzle often for Pandora products


I ordered the wrong item and was very impressed at how quickly and easy it was to exchange. Will definitely use Beadazzle again.
louise carr




March 2016


Beadazzle is a brilliant company and their customer service is second to none. I had a query regarding sizing and they could not have been more helpful. Also wanted to purchase a special box to go with my purchase. I was more than happy to pay for this, but they kindly gave it to me for free as it was a present for my daughter who had just given birth to my second grandson. I will definitely use them again. Just sad that I had not come across them before!



Super efficiency when ordering, delivering, etc and would not hesitate to shop at Beadazzle again, this was my first experience however, won't be my last.

Anne b



Thank you Beadazzle! That's what I call quick service.
My charm arrived this morning and I am very pleased with it. I hope the recipient will
be as charmed as I am!
Living on an Island we are used to being told that our orders will take longer to reach us. However, you have proved that along with a few other good firms, it doesn't need to take weeks to get here!
I am very impressed and you can rest assured, I will be shopping with you again.
Thank you again.

Shirley Anderson



I love Beadazzle, they have a great selection at really good prices. The delivery times are always spot on and you are kept appraised on when to expect your package. Can't fault them.

Joyce C.



Having won a competition for a voucher of £20 for Beadazzle i was straight on the website to see what to purchase. I'd never ordered through them before. I have just made my purchase after visiting a pandora store to make sure that was definately the charm i wanted. The process was so easy and i love the range of options available as in how i want it posted and what sort of wrapping i want on it (as in - in a bag or in a box). Excellent service and cant wait to receive my purchase.




Just a little note to say this website is fantastic and the service is amazing really pleased with all my items I have purchased x




First time buyer excellent service and quick delivery. Ray.



Hi. As a new customer I would like to leave positive feedback on such great service and quality of goods. Many thanks.Diane



Don't know where to start but.
I have just received my post and my order has been delivered, in super record time which I did not think I would get till Tuesday, as the order was not placed before 4pm.
So my daughter is over the moon to say the least!!!! And I will be out of the dog house.
2nd time this week my wife and I have used your website and the team have excelled on both occasions.
Just thought I would put a few words as praise is not always shown or given.
Many many thanks

Darrell Lossau



Thank you very much for fantastic service I was delighted on the attention to detail when packing which assured the item arrived like I purchased it in store... I will be using your services again and will be recommending you to friends and family.

Kind Regards
Amber Ash.




Just wanted to thank you for the excellent service - I only ordered my bracelet yesterday afternoon, and it arrived this morning!

Couldn't have asked for more . Will recommend you to others.

Best wishes




I ordered a pandora charm from yourselves on the 23rd December and it arrived this morning(29th)

First of all I am amazed at how quickly the item was dispatched.
The main reason I am sending the email is to let you know how happy I am with the item, just the small touches like the hand written gift card meant that my wife was reduced to tears of joy when she opened the parcel.

I will definitely be recommending you to friends and will be using you again in the future.

Keep up the good work and all the very best for 2015.

Thank you again ☺

Kind regards






Many thanks for delivering my order so quickly! I couldn't believe it had arrived so soon, as I only ordered the gift late yesterday morning!


A superb service.


Kind regards,




I would just like to say Thank-You so much for your help via telephone conversation i had with you, it was a pleasure you was very helpfull and a very pleasant lady, sincere thanks 

Elaine Hall




Beadazzle provides an excellent service and customer care, I have ordered from them a lot and never had any problems. Well done beadazzle and keep up the good service.

V Riccall


Hi Debbie,

Many thanks for your email, and many thanks for the refund of both the postage and the faulty ring itself.

I have been very impressed with the service that I have received regarding this matter - The ring was for a special occasion, the mark a new start in a new house and I promised myself the ring 6 months ago when we first saw the house. I promised myself I would get it when we moved in, however, none of my local shops stocked it but then I found that you did!

Many thanks again, for what has been fabulous, friendly service.

M Jackson


A HUGE thank you for a brilliant service and for the extra gift box - I will have one very happy niece tomorrow :))
Kindest regards,
Diana xx



Dear Jane,
Thank you ever so much, not just for your excellent after sales service, but for genuinely caring and wanting to ensure your customer is not disappointed.  It was so thoughtful of you to remember our conversation and how much that particular charm would mean to my daughter (and to me too).
I really do appreciate you contacting me and for processing the order of the Sun Moon & Stars charm.
My thanks and kindest regards,
P. Hancock



I've used beadazzle for a number of years now and found them always prompt and true to their word highly recommend.

D. Prenty



Good afternoon,


Many thanks for your e mail confirming my refund.


My daughter was very happy with the replacement I ordered from you.


Very good service all round !


Kind regards


Janet Parker




Beadazzle are always excellent in all aspects


Fantastic experience shopping with Beadazzle, couldn't believe how quickly my Pandora charm arrived. Will definitely be shopping with them again.


Lovely ring.Thank you so much.




I ALWAYS use Beadazzle for purchasing Pandora products and have done for some time. They are efficient, have everything I need and everything I order is received promptly. Thank you for continuous excellent service!


Well worth a visit



Quick delivery even in the sale, would highly recommend to all friends and family as stock levels seem great. Delivery is also free which is great



always good service, nicely packed, always find what I want




a very pleasant ten minutes of browsing and selecting my item.and the method of payment ect. is very good, it proved to be very effectiveI am more than pleased.

it was very easy to navigate round and find exactly what I was looking for. I also used the fast option to check out with out registering as I need to do this quickly.

Very pleased with purchase, delivery and price.

I have used this shop on several occasions and always received fast and courteous service, goods of a high quality too.

Very pleased so far cant wait to see my purchases.Everything seems straightforward for someone not used to internet shopping.

All good as ever - thanks

Always efficient and quick to deliver and no 'out of stock' issues when ordering from this company.Highly recommended.



Excellent value. Prompt delivery. Good all round service. Would recommend them to friends and family, and will be my first port of call when ordering again.



This is the second time I have purchased an item from Beadazzle, I have been very impressed with the service I have received.

Amanda Crank



Beadazzle offers a great website with easy search options and large pictures of the items available. Even at sale time their dispatch time is very prompt and they offer a variety of deliver options. I have only ever rang them once about an order that their customer service was excellent.

Sue Haynes



Excellent service as usual!

Lesley T.




I have used Beadazzle quite a few times and it has always been an easy and efficient procedure .... when i have had a question it has always been answered quickly and helpfully and with a pleasant and seemingly happy demeanor. always a pleasure dealing with the staff at Beadazzle


Sarah Luckhurst



I have always used Beadazzle when buying Pandora. Never have any problems and always such a smooth transaction. It's always my first port of call and I've never had to go elsewhere.



Great service as usual, well packaged and speedy delivery.
Jane Merrington



First time using beadazzle and I'm super happy with the money I got off! I've been wanting my favorite three Pandora rings for so long but its a lot of money to pay so getting one free was amazing!(3 for 2 Ring Promo Offer).

Sally Bloor



Great and quick service, easy layout to find everything and quick checkout, very pleased!
 Terri Lawless



Ordered an item for my daughters birthday which arrived on time etc although the sizing was not quite right - contacted them to arrange another size & received excellent customer service -daughter loves item although may have to change again as sizing still not quite right. Restored my faith that some organisations still believe in good customer service and want to do everything they can to help their customer.





A clearer zoom facility would be helpful for items that don't show a clear view of items, but other than that this is a fantastic website which myself and my husband have purchased from for over a year now!




Really fantastic website, much easier to use then Pandora's!

N. Starkey



Good site easy ordering value for money, Free delivery what more can I say 100%Satisfied.I will definitely use your site again. Excellent, well done Beadazzle :) :) :)




Beadazzle is a company I regularly suggest to other people. Each time I have purchased from here I have been 110% happy with the whole process from the moment I click order to the day the item is delivered!Brilliant, thankyou.3



How did you do that?  I only placed my order yesterday and yet it arrived this afternoon.  I normally expect things to take a  couple of extra days to get here because of where we are and so when you asked when I expected it to arrive I said 4-5 days and it took just over 24 hours.

Absolutely brilliant.

If you want feedback I am very happy to give it.  I have been let down so many times that it is wonderful to get such wonderful service.

Thank you so much.






Very impressed with how easy it was to order and how quick you were to respond to a query. Very efficient so it makes me feel confident that the goods will be of the same standard.




As a disabled person unable to go out, it was lovely to browse all the different Pandora charms,at my own pace, without feeling obliged or hassled.I am now able to buy my family members,who have Pandora braclets,to look at my own convenience..

M. Miller



Can't fault Beadazzle. Both orders I placed were delivered next day, packaging was perfect and ordered items were superb!



This was my first purchase from the Beadazzle site and I have to say it will NOT be my last. A highly efficient service, arrived day after purchase. Really easy website to navigate, excellent priced goods



Fantastic.I buy all my Pandora charms from here.You are not rushed or feel pressured into buying as you do in the Pandora shops or my local Jewelers.The delivery is prompt and has always arrived when stated.I have never had to return or complain so I can't comment on that side of the service.
J Cresswell



Quick and easy, no need to stress driving into town and paying £3 to park. Goods at same price as pandora delivered to your door saving time and money.




Hi , my order number was 1396022208-353 and can I just email you saying how pleased I am with your service, ordered yesterday and arrived today and was also free! Would definitely recommended your business. Outstanding service. And so happy with my purchase!

Thanks very much!



Absolutely marvellous service!!! Will definitely be using you again - thank you.


Louise Burgess



Hi,I placed an order with you on Tuesday 18th  march for a Globe charm, and I was surprised when it arrived yesterday (19th).

 I just wanted to say that I am pleased with the service and definitely the speed of despatch and delivery, and I will be using you again J

Thank you, Lisa



Once again brilliant service received goods this morning after ordering Saturday. Have recommended you to work colleagues too aswell as friends and family.

Best wishes and thank you.


Wonderful staff, excellent customer service. Never have had an issue with this online store. It's surpasses all expectations.

Sara G



Just wanted to say a big thank you for the efficient service given on the above order. Really pleased and will definitely be visiting and purchasing from yourselves in the future. Will also recommend you to friends and family.

Thank you
L Moseley 



I found this website very appealing and was easier to use than other websites I have been looking on the prices are relatively the same as the other websites I enjoyed the websites and I liked the added touch of being able to have it gift wrapped.





What wonderful service from beginning to end - easy to use on-line catalogue.  I like that you don't have to sign-up to the whole site just to purchase one item.  Had to return my item but clear instructions were given and the exchange item arrived just a promptly as the original order had.  Altogether very happy with Beadazzle and would recommend to a friend.

Susan McBirnie



What wonderful service from beginning to end - easy to use on-line catalogue. I like that you don't have to sign-up to the whole site just to purchase one item. Had to return my item but clear instructions were given and the exchange item arrived just a promptly as the original order had. Altogether very happy with Beadazzle and would recommend to a friend.
Susan Mcbirnie



This is the first time I have used a jewellery website and bedazzle was great. I was particularily impressed with the delivery time. Quite often when you live in N Ireland a webite will need an extra day or two for delivery here some wont even deliver to N I at all! Beautifully packed and presented. 100% satisfied. Thanks Bedazzle!!




I ALWAYS recommend Beadazzle to family and friends, When I have called the ladies are SO VERY helpful. they change stuff etc no problem. First class service.
Shellie Dunham


Great site,always has a very good range of Pandora, and very good selection of delivery options.
Alexis Hughes




Easy, no nonsense ordering and quick and free delivery in most cases.
Janet Craig




Easy layout, easy to check out and pay.

Have ordered before with Beadazzle and will continue to as I am always pleased with their service
Lance J

The website was very easy to navigate and with free delivery it made my order even more appealing.


Easy site to navigate, good offers that I have seen previously.
J Paddick

Enjoyable shopping experience on line. Quick delivery. very good

Lovely item, great, fast, hassle free transaction
Hilary B

I have used beadazzle several times now and they never disappoint. Products are competitively priced and delivery is fast and reliable. What more could you want?
Penny Holtom




I am a regular customer of Beadazzle and would not hesistate to purchase from them again
Jackie Challinor


Very good service. Prompt refund when my rings were too big & my replacement rings were perfect on arrival.




I very much appreciate the free first class P&P available on Beadazzle. I feel confident that I am buying authentic Pandora products from them.





This company is brilliant. First time ever used them to return a product ( I ordered wrong size!) Sent it back on Friday afternoon and was wearing it last night ( Tuesday) absolutely brilliant service.I would however, like to be able to grab a bargain now and again.... like a 20% offer or something. We all like a good bargain...or a loyalty card would be good??





I have only used the Beadazzle 'support team' on two occasions, but I can honestly say that both times the staff have been fabulous, courteous and very helpful. Excellent service, well done Beadazzle! I would give every aspect of every my experience 10/10!

Steve A.



Was very good and fast and not to expensive, I'm pleased and will be back and telling others.


A good service everytime I've used them



Thank you am pleased with my purchase and would recommend to family and friends although I had free delivery and was lucky to get it after postman delivered to wrong address but that was no fault of beadazzle because they had put correct address on package.



Fantastic service and fast delivery. Would be impossible to find a better company.
angie gunn



Great range, great service.
ann barnes



Very good Online shop for Pandora, Helps with Online shopping tremendously especially with free shipping



Easy & pleasurable experience
Claire Tabor



Service is always first class.



Excellent service, as always!
Gail Perkins



Dear Beadazzle.

Recently I purchased a Pandora bracelet from your company for my partner that arrived safe and quick. The problem was that the bracelet seemed to small and after some internet research we decided to exchange for one that was larger.
Your returns instructions were clear, your communication about are query was quick and precise and now two days later my partner has her bracelet.
It's really good to get fantastic customer service and I wouldn't hesitate to recommend your company to anyone. I will be buying from you again :-)
Have a happy and successful new year.


Steve Elliott 


This is just a quick thank you to your company for the service I received on Friday. I had ordered the Pandora Romance ring and been let down by two companies, one on line and one on the high street. I rang and spoke to Sally, you had it in stock, I ordered, Sally phoned and confirmed the order and it was received on Saturday. FANTASTIC. In particular credit to Sally who was extremely helpful.

I will use your company again and recommend to anyone who buys on line.

People are quick to complain in this day and age but never seem to applaud great service.

Thank you so much.

Chris Green


I would like to thank you for your service, what a lovely lady who spoke to me she was so helpful please thank her for me.
Happy Christmas and New year.

Regards Pauline Cray

11/12/13 Via email



Many thanks for this confirmation and please accept my sincere thanks for the way that this order was dealt with. 


Many traders advise you to "contact their friendly staff" and the first contact lets you down... but the person dealing with this lived up to your promise and deserves credit and recognition for being an excellent ambassador for your company, I just wish that I had taken her name to ensure that she got the credit!


Again please accept my thanks for all aspects of this (and previous) orders with you.


P. Magill

09/12/13 Via email

Hi, my name is Andrew McConnell and I just wanted to thank you for replacing my daughter's pandora bracelet without any quibble. I really appreciate that as you could easily have said no as it was just outside the one year warranty. That is exceptional service and I will gladly advocate your company. Feel free to quote me on your website.
I will be ordering items for Xmas shortly.Many thanks
Andrew McConnell 

05/12/13 Via email

Hello I just wanted to say a personal thank you for complimentary gift wrapping the two charms I purchased last week.  Such a lovely gesture.  As a true addict to your pandora charms I would like to let you know that The service you provide is always impressive, professional, friendly and reliable.
Once again many thanks
Emma Bailey

03/12/13 Via email

Thankyou for the delivery of the charm at lunchtime.The charm is beautiful and so is the packaging.I was wary using the internet but not now anymore pandora gifts I will certainly purchase from you,it was a faultless process thankyou.
karen brownlow


This is an awesome site, i have used it many times to buy pandora charms and it is now the only outlet that i buy from. Highly reccomended! normally i qualify for fast free shipping and have never been let down or had an issue. Fantastic outlet.



Just like to say wonderful service. I ordered online and although it said items ordered before a certain time hopefully would arrive next day, didn't quite believe it. So how surprised was I when it did. Great, have already recommended to a friend and will definitely use it again. Well done all concerned.



I love beadazzle as pandora doesn't deliver to my postcode.

Via Feedback


Having used beadazzle numerous times over the last three years, I am always happy with the service, and would be happy to recommend them to everyone.

S Wordsworth


Quick & efficient - always arrive on time - Excellent service

Pat Hancock


Very easy to use and I very much liked the gift packaging options. The site made it very clear what was included as standard (which a lot of other sites fail to do). It also worked out better value to get a charm and full gift packaging from this site as opposed to directly from Pandora Estore as their delivery is £5 and the charm comes just in the gift bag, so for £3.50 not only do I get recorded first class delivery but also full gift packaging so it was a no brainer.

Ria Swan


Hi I would just like to thank you all at Bedazzle for the way you handled the necklace I returned which was faulty not to mention was the wrong one I had bought in the first place
It makes a change to find a company like yours who deal with issues like mine so professionally and without argument many thanks I have since bought another bracelet for my soon to be wife as a little gift on our wedding day and will be buying from Bedazzle

again thank you

Ivor Palmer


This is the first time I have ordered though Beadazzle and have been impressed with the service thoughout I will have no hesitation in shopping with you in the future or in recommending you to others


With kind regards





Dear beadazzle

I would like to say how pleased we are with your prompt and  efficient  service, our daughter in law  was delighted with her gift. It arrived the next day in time for her birthday. Thank you we will certainly be using your web site again, and will recommend you to our friends. Thank you once again.




100% happy I have introduced my daughters and friends, Beadazzle are second to none the staff are a credit to the company with nothing too much trouble for them, the jewellery is fantastic you won't find better on the high street and I plan to do all my christmas shopping here with this purchase i have started already thankyou all xx




Amazing company with impeccable service standards. Completely understand the needs and expectations of their customers and deliver everytime.Short of picking the product for me they couldn't possibly do any more!

Dan Kinch



Very simple and easy transaction, user friendly web site. Well done



Dear Sir/ Madam.

I would like to thank you for the excellent service re our broken charm.

Thank you Ken Reynolds



Thanks, all received safely and very quickly. Thanks again




I only ordered 1 charm on my first order but the service was great it came  
the next day with no problems so I've made a larger order this time to  
benefit from the save £10 offer and free delivery, the options  
are much better and cheaper than the new pandora e-store.
I would like to know if you will be participating in the GWP bracelet I've  
heard about in April - the only downside of Pandora is the cost!



Thank you Item received today. Very impressed with service and will use again.

Kind Regards

Julia Benton


I just want to say how impressed I am by your service. It's second to none.

I will be recommending you to all my friends and family.

Thank you once again.

Alison Richardson 



Just to wish you all a wonderful Christmas and New Year. All orders received and so very impressed once again by the speed of your delivery; the packaging, and the superb charms and bracelets you provide. Bedazzle will always be my first choice shop and once again thank you to all concerned.

Warmest wishes





Ordered a pandora charm late afternoon in the week before Christmas (19th Dec), which must be retailers busiest time of the year, it turned up next day special delivery FOR FREE. I order pandora charms fairly regularly as I have friends and family that have the bracelets. Used to use more well known online suppliers but this company has earned my trust and it's service stands above the others.
Thank you!



secure/uploads/Facebook Testimonials.pdf


Received this morning, very pleased once again with beadazzle's service - fast, accurate and no fuss. Thanks very much.


Order arrived safely, please thank Sally for her excellent service! - Chris


The exchanged items arrived safely in this morning's post.  Thank you for your help and speedy service.



Good Afternoon,

The items were delivered this morning.

Many thanks for the information/updates provided and for the speedy
execution of my order.




 This isn't something I ever feel I have time to do (working full time and trying to be a great mum and wife), but I feel I should let you know how massively impressed I was to receive a Pandora bracelet (xmas pressie for my mum) today when I ordered it yesterday!  You should be proud that you are providing such a great service - I will definitely order from you again and will encourage family and friends to do the same.
 Thank you


Thank you so much. Look forward to receiving it then hiding it.... Must admit Stephanie and I never order on line from anyone else. We feel confident ordering from you and we get  great customer service.
Cheers, Sue


Really First class service and will continue to use Beadazzle


I had to call the shop a couple of times, as i was unsure on a few things on the website.
The Lady i spoke to (sorry i didnt catch her name) was very helpful and gave me all the information and advice i needed, she was a pleasure to speak to.
I overall shopping experience with Beadazzle was a good one.


Hi, just a quick email to thank you for the stoppers I received today. Excellent customer service and I will be definately ordering from your site for my next order (I did not know aout you until
Pandora responded to my email) thank you very much again.



Recieved my replacement bracelet today,( I had given the wrong size and needed a smaller bracelet) very pleased with prompt service and after care. Thank you, will definitley be using your site in the future.





Just a note to say I received my Pandora bracelet and charm by Registered Post yesterday. I am delighted with the bracelet and the fast and efficient service that your company provided. I had to phone your office before placing the order to check out the design of the clasps and I spoke to a very pleasant and helpful lady who was able to give me the information instantly. Thank you again and I will have no hesitation to order from you again or to recommend my friends to you.

Kind Regards
Patricia M. Connon



Your site was a recommendation to me and I have to say it was a pleasure to shop here! Thank you so much.




I received my package this morning and just wanted to say thank you for the fantastic service I have received. Quick and excellent delivery, I wouldn't hesitate to recommend Beadazzle! Thank you


Thank you just received my order, excellent service!
Maxine Archer



Thank you for such prompt efficient service. Will definitely be back.  Jocelyn
Thanks - fab service by the way!!!

F x


Just to confirm I received the replacement bracelet and leather free bracelet on Saturday morning, WOW what fantastic service, Thank you



Thank you - I received the order on 4th September - a very impressive and efficient service!

Paul Wells



I love using your website, I order for myself, family and friends birthdays, Christmas etc. I find it so easy and the service is very efficient and prompt! I also find that the bracelets, charms are very new - not like in a jewellers shop where they may have been tried on/been in the shop for a while. Thankyou Bedazzle

Viv xx



Good afternoon...

Many thanks for this - what a fab service, so speedy and straightforward (who needs a Pandora shop!?) Will look out for the charm in the post over the next few days!





I received a Beadazzle gift voucher for my birthday and found an extensive range of products on the website. Once I had chosen my Pandora charm, I found checkout a quick and easy process.

Sarah W


Have used this site before. Excellent service as always. thank you xxx



Hi, Received Gemini charm this morning thank you, very good service will use you again.





I today received my exchanged item and I am very impressed with the speed of your response and the ease with which this exchange was made.

I only returned my item on Tuesday lunchtime & received the replacement before lunchtime today (Friday) so thank you very much.

Kind Regards

Jo Summerton


Great quick service on last purchase that's why I have returned again.


24/07/12 via email

thank you received my order today I am really pleased and will be making more purchases over the next lot of months I want to get my 2 daughters lasting xmas presents and this purchase will do the trick  I am thinking I might even start collecting for myself . please thank the lovely lady who dealt with me she was so helpful friendly a real asset to the company



19/07/12 Via email

Dear Beadazzle

Wednesday I was in a panic when I realised I could not walk into a jewellers and buy a graduation cap Pandora charm for my daughter who graduates tomorrow.  Everyone was sold out.  Panic-stricken I scoured online to see if I could find one that way.  Again, sold out.  Then, I found Beadazzle which offered guaranteed delivery for Saturday - too late! - but a phonecall later, I was promised the charm would be delivered to my work address today. True to your promise, it arrived this morning, beautifully packaged, and it's all ready to give to my daughter tomorrow.

Excellent service, thank you!

Kim Robertson


Thank you for yet again for your speedy service, the order was delivered on the 14th. Thanks

J Crayston


Via feedback 04.06.12

Have just ordered the British Rose after Sally very kindly advised the item arrived in stock sooner than expected. You make the whole shopping experience so enjoyable and personal and once again you have totally impressed. Grateful thanks to all concerned and kind regards  Roy




 I received my order today, I just want to say thanks very much for the special care and attention the was taken with the wrapping and presentation. I will definitely be using you guys again!



I am pleased to have received the beads this morning, thank you very much  for the prompt postage. I know now where to order any beads I require in the future.

Thanking you


Just to say I love you Beadazzle... I continue to promote you to everyone I speak to. W. Alton


Thank you for acknowledging my voice message. I will send the second parcel back to you tomorrow and would like to thank you again for your excellent customer service.

Kind regards



Thank you Beadazzle received charm this morning could not believe how quick, fabulous.




Dear sir
Just to say what wonderful service arrived packaging very good and goods in excellent order.
Thanks again will use you again

Penny Town


My beads arrived this morning, am so excited - just perfect to add to my bracelet.

Thank you for the top class service, will be back for more.

Kind Regards
Pam Nicholas


I ordered two (discontinued) Pandora charms from you on Sunday 29 April - they were delivered this morning 1st May.  Excellent service  - fast dispatch, very well packaged and an excellent price for discontinued charms!
Thank you very much - I look forward to ordering from again very soon.


Brilliant service, thank you!

My parcel arrived an hour ago and it's less than 24 hours since I placed my order.

Other, larger companies need to learn from your example!

I shall definitely use you again for my three daughters - and myself.

Best wishes,


Order arrived this morning,


This is the second time I have ordered from Bedazzle and I have been extremely happy with your service, it is very quick, efficient and always packet perfectly, will definitely use Bedazzle again.


Many thanks






Greetings! My bracelet has arrived safely and very quickly! Thank-you for such good service.




Great-you solved my gift searching dilemma. I'm spoilt for choice now for my three daughters and myself.

24th April

Thank you very much for answering my email so promptly and helping me with my query. I am delighted with my purchase and excellent delivery service.

Regards Joan



the customer service is great.
the staff are very friendly and always have time for you.
products are always in stock
best place to shop on line

C. Painter 




Items and information are easy to find and see/read and my enquiry was answered promptly. Now looking forward to receiving my order!




Fantastic service, thank you very much.

Best regards




I received my ring today and I'm over the moon with how quickly it arrived. Thank you very much  x



Excellent service! I received my order today, Tuesday 3 April at 08.55 am. Thank you!



Alex B


Dear sirs
Thank you for your extremely swift service. My order of a bracelet was for my sisters birthday and it arrived on Saturday after only ordering in Friday. Many thanks again for the good service.

S Baldwin

I ordered the american football for my friend for her birthday as she is rugby mad she was really pleased as she thought she could not get it thank you so much she loves it as it a taken place next to her rhino pandora charm as she is a rhinos supporter x thank you for the quick delivery will be ordering again soon thank you beadazzle xx


Amazing website where i go for all my pandora charms brilliant delivery service. Never wait very long for my charms to arrive.



Dear Beadazzle Team
Thank you for all your help yesterday. My order arrived this morning great service will definitely be using you again


Hi Jane

Just wanted to say how pleased I was with the Pandora necklace and bracelet. Really delighted with them.

I kept the 19 cm bracelet and returned the 20 cm bracelet  (for a full refund) to you yesterday by Special Delivery.  Hopefully you should receive this within the next couple of days.

Many thanks for your kind assistance.

Best wishes



Your site was informative and a great choice of charms to look through - and great postage options available as well.


I rang and asked for information and advice prior to purchasing on line - a totally professional transaction. Thank you






I would just like to commend your services, as you have been most impressive as an online business and you most definitely stand out amongst the rest. I can't praise you any higher! And I will most certainly recommend you and use you again. Thanks once again and keep up the good service!




Extraordinary customer service at Christmas, which I imagine must be the busiest of times.  Just to ensure I got the boxes I wanted.  The woman I spoke to could not have been more relaxed and pleasant.  Proactive customer the saying goes "I don't believe it!". Seamless transaction, best selection online, products IN STOCK(!), quick turnaround and simply the best customer service (polite, knowledgeable & intelligible!) I have ever experienced.  Don't get me wrong, I'm not the gushing type and if it was s***e I'd not be long in telling you but credit where it's due, you have far and away the best online shopping experience I have come across, by a long, long way.

From Colin via online feedback



A very good afternoon to you and so pleased with my order for Bundles of Love. The charms arrived exactly on time and the gift wrap added a wonderful special touch. Grateful thanks to you all once again and to Jane who was so helpful in taking my order. Happy Valentine’s Day because you’ve certainly made ours happy.

Kindest Regards




Thank you so much for my charm it arrived in record time.  I lost the first charm it came of my bracelet. I am so glad that you had one in stock. I am very happy.


Thanks again


Emma Larkin




So efficient and helpful. The website and online checkout was easy to use and the gift wrap looks fantastic.

I cannot believe how fast I received my order!!! Less than 12 Hours!




I just wanted to let you know what excellent customer service you have.
Your turn around on returns is fantastic.
I will always use your company for any further purchases I need to make.

Thank you Thank you




I just wanted to feedback to you that my order has now arrived and is perfect! Thank you for sorting out the error made quickly and kindly.
I don't know the name of who I spoke to on the phone but she, and the company, are to be commended on customer service, it was completely hassle free.
Thanks again


Thanks very much for the courteous and prompt reply: so often missing these days.

I will recommend your website to friends and will be using it again myself soon.





Dear Beadazzle

Thank you very much for your excellent customer service in this matter.   We very much appreciate the prompt and person way you have dealt with the return and we will certainly use you again.

Thanks again,



Just wanted to say thank you for such a speedy delivery, from computer to my house within 24 hrs. Excellent.

Beads are cute too but I expected them to be.

Thanks, Merry Christmas to all.


Most impressed with the site and ease of navigation.  Will certainly shop on here again.

Sue Elliot


took me ages to find this item on the internet due to it being retired,
was going to give up looking but decided to try Beadazzle and to my suprise they had it in stock, wish i had come here first would have saved myself a lot of time, many thanx. Timmy b


Hi there, I sent this order to you yesterday afternoon and was absolutely amazed when it arrived this morning. This is absolutely superb customer service so much so I felt I had to send this email to congratulate you on this!!!!   In this day and age people are so quick to complain but dont give credit where its due when things go right. I believe in giving credit where its due and in your case you so deserve it for a job very well done!!
Thanks again and I will certainly be ordering from you in the future as well as recommending you to all my friends and work colleagues.
Regards Cheryl Moore


Many Thanks fot the beautiful Pandora bead which I received this morning having only placed my order yesterday afternoon...Yor service is excellent I will certainly use Beadazzle again,
  Thank You Wendy Gittos


Good morning. Recieved the charm a few mins ago. Great service once again thank you.


Daniel Christian.



Brilliant site will continue to use A********



excellent service and value . You responded to my email very promptly . Hope I get the charms as quickly .

thank you

H Hepworth



My order has arrived 24 hours after ordering it, what a fantastice service,
thank you very much

Valerie Breakwell 


Brilliant service and lovely lovely beads.  Ordered Tuesday evening, arrived Thursday morning. Fantastic, thankyou.

via Facebook


3rd time I've used beadazzle - brilliant service! highly recommend



via email


I'd like to say that the charm i received was spot on,it was the libra charm thats been discontinued in pandora very happy that i could buy one,and delivery was next day.Couldn't ask for more.

Lynda Brown



I am sending this e mail to thank you for the prompt receipt of a Pandora charm for my daughter in law. From ordering it, to it being received was 2 days, very quick service I think, well done and thank you again. I will certainly use you again in the future and recommend you to my friends and family.

Kind regards

Janet Sedgwick


I have had one of the best shopping experiences online ever with The website, prices and ordering have all been a breeze. And the delivery is blisteringly fast too.
But what sets beadazzle a cut above the rest is the excellent telephone manner from the staff and the friendly yet professional expertise of customer handling I have only experienced once before and that was with Apple.
Sally, Steph, Charlotte and Jane have all been so wonderful and nothing's been too much trouble for them to exchange something that I ordered incorrectly.
Is there anything they can do to improve the service at beadazzle?....... No! There isn't, it's superb as it is! I've already started to recommend friends to this site.
Thank you and I shall order from again without any hesitation. Xx




Just wanted to say excellent service, ordered my Pandora bracelet and charms 27th Oct, received 28th Oct, I absolutely love the bracelet and the charms are even better than I thought they would be, very very impressed indeed, thank you.



Thank you very much for your very efficient and quick delivery, will reccomend you to friends and will use beadazzle again for my own pandora purchases. Marny Smith


Thank you for the exceptional service I look forward to dealing with you again
and will not hesitate to recommend you.
Andy Lawtey


I received the bracelet this morning thank you very much. It's perfect! I would like to say at this point, your customer service is exceptional.
                  Thanks once again.


13/10/11 Via Feedback

fab website...very reasonable prices...excellent customer service...prompt delivery...a joy to shop with!

04/10/11 By letter

.......I have purchased a few things from your site recently and so has my husband and we are both very impressed with your service, prices, delivery time etc and have already and will continue to tell people where we purchased them from and highly recommend Beadazzle.

Many thanks

Eve Whistler



01/10/11Via email


Dear Beadazzle,

I am now in receipt of the exchange item. Thank you for your prompt, efficient service and your understanding with regard to the exchange. Excellent!


Ian Holden




I just wanted to thank you and leave some feedback on how fantastic your company is.  I ordered a Virgo charm on the afternoon of the 15th September and it has arrived by 9am on the 16th September what can I say that is really fast delivery I will definitely recommend your company to others and I will order with yourselves again in the future.

Thanks again

Mrs T Newall

14/09/11 Via feedback form

I have received my macrame bracelet today in gold//bronze, the pictures dont do it justice, its absolutely gorgeous!!!
Thanks again beadazzle for the speedy delivery, you are the only site i order my pandora from now.


14/09/11 Via Email 

I would just like to say thank you for the speed that my order has arrived, I am very pleased and impressed with your service and will certainly use your site again.
I had previously looked at the MeMeMe site but they are no longer certified suppliers of Pandora.
Once again thank you.


08/09/11  Via Feedback

A surprisingly easy shopping experience with an excellent range to choose from. I will be recommending this site to my friends.


26/08/11 Via Product review

Having searched for a particular Pandora Charm, finally Beadazzle came to the rescue. The lady I spoke with was charming friendly, and even wished me a Happy anniversary. I will be a returning customer.


20/08/11 Via Email


My charms arrived today, thank you.Will be ordering again soon. EXCELLENT SERVICE.
L. Woodward

17/08/11 Via Email

Once again an excellent delivery and what a considerate gesture with packaging and a cleaning cloth.
You really are first class and Pandora must be honored to have such a wonderful stockists.

Kind Regards and very grateful thanks to all


16/08/11 Via feedback form

This is my second order and if the first set a standard to go by excellence can only be equalled. Thank you for such a user friendly website and wonderful service.

Kind Regards


11/08/11 Via email

I would just like to thank you for your fantastic service. My original order was placed on a Monday afternoon and I received it on the Wednesday morning. I had to exchange the item and the lady I spoke to was very helpful and polite. The exchanged item also arrived very promptly. I would have no hesitation in recommending you in the future.
Thank you

09/08/11 Via email

Totally impressed the order arrived today, you really are a supplier to
remember. Thank you to all concerned.


09/08/11 Via customer feedback form

I found your website very user friendly, & great to scroll through all the items.




Order received today - splendid service - many thanks.


Tony W.


you guys are FANTASTIC!
our very lovely friend is getting married in september and we're busy planning her hen weekend.  we wanted to get her a keepsake present from all her girls, but she's a nightmare to buy for! we thought the hen charm (chicken little) was perfect, but as it had been discontinued, we couldn't get hold of it through our local Pandora stockist and our local Pandora shop (Meadowhall) wouldn't even try to locate one for us. 
then i found you through google! ordered charm 2 days ago and it arrived today, can't believe how quick you sent it out! thank you so much, we'll definately be using you again and telling everyone we know too!
chloe & jo x



Just a quick e-mail to say thank you very much for such a speedy delivery on the item I ordered from you, it arrived within 2 days.

The packaging was lovely and well worth the little bit extra I paid. I will not hesitate to order from your company again, should the occasion arise.

Kind regards,



03/08/11 Via email


I would like to say order was very positive and the items arrived the next day as stated and very pleased with the whoe experience.

Many thanks 



30/07/11 Via Email

Great service--ordered Friday around 1pm and received Sat am post


26/07/11 Via customer feedback email

Hi just wanted to say what fantastic service I have had with my pandora purchases, I used John Greed for all my pandora they are good but you have really impressed me so I will be using you from now on as well as great service you are cheaper as well!!! Well done to you all L.C

25/07/11 Anonymous via customer feedback email

I found this site excellent and much easier to navigate than the official pandora site. It is well designed and set out clearly so you can see and search for what you need.


25/07/11 Anonymous via customer feedback email

Fabulous service. I've ordered 4 times now and have always received my goods the following day. I will certainly shop here again.


22/07/11 By email

I would like to thank you for the first class service I received from you in purchasing a Pandora eternitiy ring. I placed an order over the phone with a friendly and very efficient member of your team (sorry but I didn't ask for her name). the order was taken at 4pm on Thursday 21st July and I received the ring today , Friday 22nd, at 10.45am. excellent service. I will certainly order from you again.

Many Thanks


M.D Wiley


21/07/11 By email

Hi couldn't believe the speed at which my order arrived. Well actually I could as I bought my first pandora bracelet back in 2007. Fabulous service then; fabulous still in 2011. Well done and thank you!  J. Colley.


Good Afternoon
Unfortunatly the ring I ordered is a touch to small and I would like to exchange it for size 55 please, I had ordered a size 53 originally.
Can I just also take this opportunity to thank you with all your help with my order and the speed and proffessionalism of the order, it's very rare to find a company with such high standards, but with yourselves, I believe that is true.
Many Thanks. 



Just a note to say thank you sooo much, they are beautifully wrapped and the charm is perfect for my friends birthday!


Kind regards,




By email



   Thanks for the quick service I have received the bracelet and the wife loves it


  I look forward  to buying charms from you in the future  thanks again 




30/06/11 Via Feedback

Very pleased with every purchase i've made.  Excellent delivery service and lovely Pandora beads.


29/06/11 by email

Arrived today.....! Absolutely love it and hope my daughters teacher does too!!
Thank you
Donna x

23/06/11 By email

 Many, many thanks for all of your help - excellent customer service.  I will be buying all of my Pandora charms from you from now on!


Kind regards,



22/06/11  By email

Thank you for the notification and your speed of processing my order.

I also appreciate you managing my expectations even if they are out of your control.

It is nice to do business with a professional service.

Regards Jane


23/06/11 Via Customer Feedback form


Great site, very efficient. Keep up the good work.


22/06/11 Via Customer Feedback form


Love that you take paypal and I didn't have to create an account to purchase from you!


15/06/11 Via Customer feedback form

Easiest and most reliable place I have found to buy Pandora Jewellery on the internet.


07/06/11 Via email

Thank you very much for your prompt attention to my order - your service is fantastic as item was received this morning.
Thanks again

30/05/11Via Feedback Form


This is about the 5th time I have used your company to purchase bracelets and charms. The service has always been very efficient and beautifully packaged.  thank you

Sue W.


22/05/11 By email

Thank you, my friends birthday present was really appreciated, and she is thrilled to bits,


18/05/11  Customer Review

This site has to be rated 5***** as i ordered friday afternoon and my goodies came saturday morning, great work bedazzle xxx



If anyone is in any doubt about ordering from this site dont be! I have placed several orders and the service is second to none, usually next day delivery. Thanks again.




Many thanks for my order which i have just received today. Less than 24 hours since i placed my order and its here, my charms look beautiful in their box. I can't wait to give them to my daughter for her birthday.

many thanks again



07/04/11 Via email

Hi :)

Just wanted to let you know my order just arrived.  The bluebell is perfect, the blue is what I had hoped for.  Thank you so much for all the effort you went to sorting through them to find me the bluest one.  The Egg charm is amazing too, never seen that one in person and its stunning. 
Thank you also for including the Pandora nail files :)

Thanks again, you are brilliant !!

28/03/11 Via email

I just wanted to say what a wonderful service you give.  I ordered an "I Love You" charm yesterday and happened to mention that it was my dog Jack buying it for me and hey presto the charm arrived today with a little card saying "With Love from Jack".  This really was appreciated and your website will definitely be recommended by me.


29/03 Via Feedback Form:

I have ordered now three times and every time had such a wonderful experience - everything has been easy and where I nearly purchased the wrong thing I got a phone call advising me of my error and it was resolved immediately. I recommend this shopping experience to everyone.


Hi -

It's just arrived, and it's perfect. Thank you so much, will definitely recommend you, great customer service.

- Liz

23/03/11 Via email

 Thank you very received item today as promised.
Excellent service very pleased we may do business again in the near future x.

Mr Thatcher


Via feedback form

my 4th or 5th time shopping with you, everytime has been a pleasure, my 1st order I bought a charm and a leather bracelet to replace one my dog chewed and I requested that the charm was not to be put on the leather one since it was for my silver bracelet and not the leather one and I had a jokey remark on my invoice when items came,about keeping it out of pets reach, I laughed and  it made the whole shopping experience seem more personnel, some online retailers are like robots but this smiley face and message made me realise that there are real people who do take time to read the orders properly and this company are one of the few I have repeadley purchased from and will continue to do so




 Thanks for my quick delivery of the pandora charm very efficient definitely use you again


Via feedbackl

EXCELLENT web site and EXCELLENT service. Accessible over the telephone if any problem encountered such an EXCELLENT telephone manner giving a customer the confidence to deal with the company time and time again. Overall an EXCELLENT experience. THANK YOU!!




Via Facebook

Thanks, the charm I ordered on Thursday evening arrived today. Fast service :o)



Just like to thank you for your prompt service, ordered 3 charms on the 8th, received said charms on the 9th, can't say fairer than that. As this is a new charm bracelet no doubt you will hear from me again. Thanks. Steve B


Wow excellent service and very very pleased with this item as i have wanted these for ages,my friend told me about this company and i highly recommend to anyone 1st class all the way xx




To whom it may concern,

Thank you very much for the swift delivery of the order.  It's fantastic quality and such a quick delivery time.  I am delighted.  It makes such a change when I'm usually complaining about how slack companies are.



Thank you for your quick action to my faulty bracelet. I received my new one this morning including the stamps to cover my posting the bracelet back to you.

A first class service.

Thank you again.



 Have received my order 24 hours after placing it online. Thank you, i wish every order i placed online was as speedy as this.




By letter

I would like to take this opportunity to say what a pleasure it is doing business with you, your level of customer service is excellent, the standard of service you offer is second to none, you are the best internet company I have ever dealt with. I just wish I had discovered you sooner rather than trailing round various jewellery shops to be told that the charms I wanted were hard to get hold of or out of stock, this is not what I have experienced with you. Thank you for an excellent service. Yours faithfully.


I received my order this morning
Many thanks for your impeccable service and stunning jewellery.
Will use this site in future
Kind regards




I would just like to say that I am really impressed with the delivery speed and lovely packaging the charms were presented in. The Pandora stores have been out of stock of the charms I wanted for months and you had all of them! I have already started reccomending the site to freinds =)


I received the order this morning and I'm really pleased. Thank you for also including the gift box - the charm looks really good and i'm sure my friend will be very happy with this gift for her birthday (she has a pandora bracelet). As you know (from your call) I did select the gift box but there seemed to be a problem as it did not add the price of the box onto the overall order.
Thank you again for including the gift box. The overall appearance is lovely.



I just wanted to leave you some great feedback to say thank you for being so quick with my order.  I wasn't expecting it quite so quick so very happy with the charm and also your service

I will definitely be using you again and recommending you to friends and family



Thank you so much for the quick delivery! Came the very next day! I shall reccommend you.



Just to say my order has is beautiful (pressy for daughter in law) thank you so much, fantastic service.  well done




Just wanted to drop you a line and thank you for your amazing service. I'm absolutely delighted with my Pandora Queen Bee and Pandora Clown. It has been a pleasure to deal with your company it's great to find a company that prides itself on its customer service - I will be recommending you to all my fellow Pandora collectors. I'm already saving up for my next purchase!



Posted on Facebook by Laura

I ordered from Beadazzle the other day for the first time and have just received my two charms and I am very impressed. Quick dispatch and I opted for the wrap service so they've come in 2 separate boxes wrapped in lovely burgundy paper complete with gold Pandora ribbon and a gift bag for each. They even stuck a small post-it note on each so I know which one is which :o))). Only trouble is I don't want to open them now as they look so pretty all wrapped up lol.



Just wanted to say thank-you.  The family ties bead arrived today and I am really pleased.  The complimentary silver cloth was a nice touch :)
It looks great on the grey leather bracelet and I will certainly visit your site again for future purchases
kind regards and best wishes for 2011.



Just wanted to say thank you for your prompt service.  I received my daughter-in-law's bracelet on Tuesday morning (21st).  You made our christmas, she was delighted with her gift.  I would certainly use your company again.
Merry Christmas to you all and best wishes for 2011



 I've just received my order this morning and i can't thank you enough for your excellent and prompt service. my son placed an order this week too and he also received the same excellent service.
Thank you once again for helping us to make wish lists come true.
I will be highly recommending your web site.
Merry Christmas


Just a quick email to thank you for your very rapid service. I ordered yesterday 2pm and it arrived today at 10am using the first class postage.

Merry christmas



Wow.  Order received, wrapped and under the Christmas tree
Many thanks for excellent service




Outstanding service from an outstanding company :) i will be shopping with you again for sure. 


Merry Christmas to you all.



Thank you again,




Many thanks indeed!
The package with its beautiful contents arrived before your e-mail
I am very grateful for and highly impressed by your service
My wife will be very touched and thrilled, too
Best regards



Got them, thank you very much for a great and informative service.

Best wishes



Morning - thanks for letting me know, however it was at home when I got there last night
Great service - great product


Thank you, my order was delivered this morning in spite of the weather



Thankyou very much for the swift delivery of my items ..excellent service . xx




I would just like to say what a fantastic and efficient service I have received from yourselves.  My order arrived an hour ago and everything is fine.

Thank you once again and I will certainly use you again and recommend you to my friends.



Thank you very much for your response.  If a replacement is required I
will let you know as soon as possible.  I am very pleased with the
service you have provided, will definately recommend your website to
my friends.  Thank you again.



Thank you very much for your response.  If a replacement is required I
will let you know as soon as possible.  I am very pleased with the
service you have provided, will definately recommend your wwebsite to
my friends.  Thank you again.



Thank you so much for your speedy, efficient service. Attention to detail in your packaging is lovely and much appreciated.
My daughter will be very happy with this gift for Christmas.
Thank you again.
Kind Regards



perfectly stunning service,  beautifully presented, charming  on the phone. wouldn't shop anywhere else for pandora.




Oh my goodness!! I can't believe how efficient you are!  The charm I ordered
yesterday afternoon is on my desk already.  I had been concerned that I'd
left it a bit late for a birthday present needed for Friday and you have
come up trumps!!

Thank you very much, I will definitely be recommending you to my friends.

Kind regards



Thankyou so much for sending out my order and so quickly, everything was beautifully packaged (I have not opened them) and already for christmas.

I most certainly will tell my girls if they extend there bracelts to buy from you. 

Thankyou again for all your help




I just bought a charm for my Pandora bracelet from your website, and its fab and the service was excellent!


Thank you for your very prompt attention, I was so pleased to receive my order the very next day, I will certainly recommend you.
Thank you so much,
regards Ken


Thank you So Much For All your work With replacing my charm... I Will defiantly be using beadazzle again and still carry on recommending you to friends and family


Thank you very much for your prompt service!

Kind regards,



Just a quick email to thank you for your great service.  I could not believe how quickly I got the charm I ordered - next day and no delivery charges!
I would not hesitate to shop with you again and to recommend anyone to your site.
Many thanks again.


Thank you so much for your email. I received the charms - both beautifully boxed - today and am more than happy with the service, especially as you took the time to write and explain the slight confusion.
Best regards



Thank you so much for your caring service, it is much appreciated and I am delighted with my purchases.  Madeline.



Dear Customer Services,

Thank you for my bracelet I received it yesterday, it is beautiful I am so pleased I ordered through you, fantastic service.



Received my order today,  thanks very much for the fast delivery I'm very impressed and lovely charms



Many thanks,
the replacement has been received. I really appreciate the fast delivery.




i just wanted to say I'm thrilled with the Pandora bracelet and charms I ordered the day before yesterday. I was so happy with the fantastic, efficient service you offer that I have ordered 2 more charms from you today! I will be purchasing all my charms from you.
I am recommending my friends and family to buy me charms from you. I would hate for them to be conned into buying cheap fake charms from one of the hundreds of dodgy websites there are- especially as I now know what a great service you offer.

Thanks so much!!

Sarah Cox


Thank you for your excellent service in dealing with my exchange of bracelet.
Great to see such service from a company..



Hi there
I'm pleased to confirm the bracelet did fit and my sister was delighted with it & the charms!
Thanks for your excellent service.

I would like to share with others how delighted I have been with your service!!

Rachel x


Good morning,
I would like to say thanks for a speeding delivery and fab products.
kind regards



Thank you so much for my bead, I'm thrilled with it and the superfast delivery.

With regards



Hi All At Beadazzle

Just a short e-mail to thank you for your excellent service, I ordered a pink leather Pandora bracelet from yourselves yesterday, for my daughters birthday, and have just received it in the post.
Thank you so much

kind regards




Thank you for the email and the phone call yesterday, so sorry that I
couldn't call you back.<br>  Gosh! That is very quick delivery!  Very impressed!
I have shown my family your website, so hopefully you will
get some more sales coming through.
I myself have to place another order
for some Pandora very soon :-)
Many thanks for your fantastic products and service.  Have a great day!

Kind regards



Dear Beadazzle

I have just contacted your office and was assisted by a very helpful woman who has taken my payment details stating that delivery will be before 1.00pm tomorrow, ie; Tuesday.

Many thanks for all your assistance.

Irene Parrish


Bracelet received with thanks. Very impressed with prompt service.
Many thanks x




I just wanted to thank you for your continued good service. I ordered some Pandora beads online before breakfast one day and they arrived before lunch the next day. I have ordered from you previously and now recommend family members to use you when they are buying a gift.

We now have a dedicated Pandora shop nearby but due to your excellent service my loyalty remains with Beadazzle!

Many thanks



Just received my order and I want to say that your service is absolutely excellent.  I have ordered a number of times and have never been disappointed.
Thank you



Hi there,

Just a quick note to say that my products arrived safely and a huge thank you for processing my order. The jewellery is fabulous, and I know my friend will be absolutely thrilled with it when I give it to her tomorrow. This jewellery is extremely difficult to get as stores often run out of selections - so thank you so much for you prompt delivery and excellent quality and presentation of your gifts.

Kind Regards,


Thankyou very much for your help and advice and clarifying this for me , your swift response shows what good customer service is all about,




I just wanted to mention how pleased I was with your overall service and personable manner when I spoke with you. I was amazed the gift came the next morning. Thank you once again for your efficient service.




Just wanted to thank you once again for superb service. My Daughters presents arrived the day after ordered in a plain envelope so she still has no idea what she is getting for her 18th.
Be sure that I have passed your website onto family and friends who are buying charms for her.
I am sure that I will be ordering from you shortly.

Kind Regards

Mon, 8 Feb 2010

I would just like to say thanks for the way you helped me yesterday with the order, they arrived today, and also let you know how nice they are and the gift box is a nice finishing touch.
I am sure my daughter will be pleased with them kind regards


I just wanted to say how fantastic your service was!!
I placed an order for a Pandora charm (red murano bead with white flowers) on Tuesday afternoon at about half 3 and was extremely surprised to see it had arrived today!!
I am very impressed and very very very happy with the service provided especially seen as delivery was free!!
I had never heard of you for Pandora charms but defiantly will not be going anywhere else now and will be telling everyone about you!!


Hello There,
I just wanted to say how happy I am with the service I received on my recent order (ref: 5150849)
Everything was brilliant, arrived next day as promised and was really nicely presented with the gift boxes and stickers with which item was which.
I have a few friends and family members collecting the Pandora charms and I also wear Pandora myself.
I would most certainly purchase from Beadazzle again.
All the best for the new year,
Kind Regards


Dear All at Beadazzle,

Thank you for the fantastic service I received when exchanging my wife's bracelet .The speed of turnround was great. She is very happy with the new bracelet.

Many thanks again,



Hi Sally

Happy New Year! Many thanks for the prompt exchange Diane is very pleased. I look forward to ordering from you again.




Fantastic service, my order arrived 9.00am this morning and that is in the north of Scotland, thank you to all your staff and have a happy new year.


Just wanted to thank you for the excellent service. If only all internet shopping was as straight forward! Will definitely be recommending you to friends.



Hi,I just wanted to say thank you for your speedy delivery process.
Merry Christmas.


Just got my order :-) Thanks for the quick delivery you're a great Company to get Pandora charms from.
Merry Christmas to you all,
Love Yvonne


I would like to take this opportunity to thank Beadazzle for the exceptional gift wrapping and speedy delivery. I will not hesitate to use your company again and I will be recommedning to friends.

Kind regards and Merry Christmas!



I have used Bedazzle now 3 times and once again I am so impressed. This order was delivered within 24 hours and had lovely little gift boxes.
I will be recommending your service to my friends.
Thank you very much.
Kind Regards
Julie T


Good morning Sally,

Just a note to thank you for an extremely good level of customer service. The replacement bracelet arrived safely this morning.

Once again many thanks - We will certainly return to Beadazzle in the future.



I just wanted to say a big thank you for the bracelet I ordered. I took delivery of a leather Pandora bracelet with a silver angel charm I am thrilled with them they are lovely, once again thank you very much. I will shop with you again

Kind Regards
Mrs Ager


"As a novice of online shopping Beadazzle has given me the confidence to do more.
Fast, efficient service with ongoing communications all theway through.
I am sure traders both off and online can learn from this first class customer service."

V Russell


thank you so much, the bracelet and charms I ordered arrived the next day as promised and look wonderful. A beautiful Christmas surprise for my daughter.
Fantastic service, will definitely be ordering from you again.

Many thanks

Dear Sirs,

Just to let you know that I have just received the 'handbag' charm - only ordered yesterday!
I'm sure my niece will be delighted with it.
Thank you for the prompt despatch.
Yours faithfully,

Dear Sir/Madam,

Yesterday I enquired about a delivery order for a bead purchased from yourselves. I have bought from Beadazzle many times before, and this was the first time I had needed to contact you. I was amazed to find when I checked my e-mails today that not only had I had a reply, but that it was an apologetic one (Even though the fault was Royal Mails and not yours) and it was detailed, sincere and informative. My bead arrived today, but the time you took to reply to my query and the detail therein was very much appreciated. I just wanted to express my thanks that in the fast paced world we live in, you have time to reply quickly and informatively to e-mails.

You have certainly guaranteed my custom in the future

many thanks,



Dear Beadazzle,
Many thanks for your email regarding my order delivery. I received the necklace today and am delighted with it.
Thank you again for your prompt and efficient service,
Kind Regards,


I just wanted to say what a fab website you have. I am like a child in a sweetie shop you have such lovely things.
Thank you for your quick delivery and I am very pleased with the quality and condition of everything I have ordered.
You have the biggest Pandora range I have seen so far, even larger than the well known Jewellery shop in my local town!
I have just placed another order. Also I really like your website it is well laid out and the colours are great.
When my friends comment on my new Pandora additions to my bracelet I will tell them to visit you online.
Thanks again and please keep up the great site.


Dear Customer Services @ beadazzle

I would just like to thank you for the excellent service I have received throughout my first experience of ordering with beadazzle.
My bracelet arrived as promised the day after I ordered, packaged beautifully and I am really pleased with it.
I shall definitely be ordering from you again in the near future.
Thanks again


Thank you so much for al your help in processing my Pandora order.
It arrived the next day and I am thrilled with it and also your efficient and friendly service.
I will use your shop again!
Many thanks again
x Ria x


Hi there,
Thank you so much for my recent order and for all the little envelopes and tissue you sent with it.
As I explained it was for eight different presents. It was very much appreciated.
As usual, the order arrived promptly so really delighted.
Thanks again


Many thanks
I received the charm today it is beautiful.
Thank you for the prompt service.


Hi Guys,
Just to confirm I received my package today.
It arrived in excellent packing and in excellent time.
Great Service !!



I have just purchased 2 mens Tateossian bracelets and I wanted to convey my thanks to the lady I spoke on the phone with twice today.
I am so impressed with the friendly manner and assistance afforded to me and having many online experience with orders, found so refreshing.
I did stop short of a marriage proposal but many thanks for all your help.
kind regards


Hello Beadazzle's,
Over the last couple of months me, my family and my friends have been buying stuff like mad because I decided I wanted a Pandora for my birthday (couldn't stop at one though, second one arrived this morning).
I would just like to say thank you to you all as the service received by everyone was brilliant.
Your communication when there was a query on the order was excellent.
Everything was beautifully presented and arrived within 2 days of being ordered.
I really can't fault your customer service which in this day and age is a rare thing I was beginning to think that it had been abolished and I'd missed the bulletin.
You were recommended to me by a friend and everything she said was true and I would not hesitate to recommend you myself.
Thank you so much and we will no doubt be back at regular intervals as there seems to be a Pandora epidemic amongst the females in my family.


Good Morning!
I just wanted to say ‘Thank you’ for the bracelet and beads which arrived this morning.
I am absolutely delighted with it and appreciate your time and patience in ensuring it was ‘perfect’ for me.
Kind regards


Just wanted to say thanks for a super efficient service, my order arrived this morning.
I will definitely be shopping with you again.


Thanks for letting me know about the clips being back in stock - my sister ordered them for me - they have arrived and are fab!!!
Thanks once more for your fast and prompt service.


My bracelet and bead arrived quickly and in perfect condition. Thank you. I love it and can’t wait to add to my collection.


Good afternoon

Thank you very much for your fantastic and efficient service. I received the items today and they were boxed beautifully.

Once again thank you



Hi all at Beadazzle,
Just a quick note to say how impressed I was with your fast delivery and care and attention to my package. I bought a Pandora bead for my best friends birthday and know she will be delighted with it.
I look forward to using you again when I (or hopefully my boyfriend) buy another bead for my own bracelet.

Christine T


Hello Jane and Co at Beadazzle!

Just wanted to thank you again for dealing with my search for a lucky elephant charm for my daughter who is off to India on Thursday to work for 7 weeks, (sorry about the short notice).
You were so helpful and "Ellie" arrived next morning before breakfast! She is lovely and just what I wanted.
My daughter was delighted when we saw her on Sunday and will be checking out Beadazzle for herself in future.
My previous orders with you have also been so nicely taken care of and I look forward to future shopping with you.


Susan T.


Just a little note to thank you very much for the quick delivery ofmy Pandora Charms , as I only ordered them yesterday and it was after 1 o'clock.

Great service,



Hi everyone
Thanks so much for the very quick delivery of my order, I was able to sendthe parcel to my mum on the Saturday morning.
I am very impressed with your service and shall certainly use you again andrecommend you to my friends as well.
Kind regards

Good afternoon,
I recently bought a Pandora bracelet and several charms from Beadazzle.
Through no fault of Beadazzle I had to return the bracelet as it was too large (I had ordered the incorrect chain length).
I spoke to a lovely lady who explained what I had to do and I returned it on the 2nd March.
I received the replacement bracelet at 7.30am on March 4th - My Birthday. I was so grateful/impressed that I ended up having the bracelet for my actual birthday.
I have been more than satisfied with the service I have received on both ordering and returns and I will certainly be using Beadazzle again in the future.

Thank you very much the present did arrive first thing this morning.

Goods arrived within 17hrs of order placed, well satisfied.
All the best
Alan A

Thank you very much for your rapid response in replacing my daughter's Pandora bracelet we very much appreciate it.
We think your service is excellent.
Once again thank you
Pamela and Mallory

I just want to thankyou for the service which is excellent.
My bracelet arrived today and I absolutely love it!
I will definitely be buying from you again.
Once again thankyou.

Just to thank you for your excellent service and for your helpful suggestions when I thought my order was going to be delayed.
It arrived safely today.
I will be pleased to use your website again and to recommend it to my friends.

My Riley Burnett multi colour bracelet arrived very quickly and is gorgeous.
The friend I bought it for as a 40th birthday gift is delighted.
Thank you so much.

Just wanted to thank you for my recent delivery of Pandora charms. They are absolutely stunning!
They were delivered so quickly and beautifully packaged.
Thank you once again and I look forward to ordering more soon.


Just to let you know that my items arrived today.
I am really pleased with the service you have offered, and will definitely be using your site again.
Many thanks, and look forward to dealing with you in the future,

Thanks to all at Beadazzle, to the very helpful sales lady on the phone and the very efficient service, order placed late Monday afternoon, received this morning, my first Pandora beads - MAGIC - will definitely order from you again.


I was lucky enough to receive a Pandora bracelet as a Christmas present and have been frantically searching for beads. So I am just writing to say that I think your website is excellent and so is your service, as my beads arrived today.

I'm looking forward to purchasing some more when your stocks have been replenished, I can hardly wait!!

Thank you for the excellent service.



Thank you for a very good service , arrived sat morning.I work in mail order & its nice to receive a thank you & well done.Even though the web site was not working at its best,I received first class service over the phone.


Thanks very much for your help and being so efficient!


Just a little note to say thanks for getting my order to me before 1.00pm, it was very much appreciated.

With kind regards,



Hi All At Beadazzle

Just to say thank you very much for being so amazingly speedy in sorting out my Sisters order. She rang today to say that she had received her bracelet and new charm, she is thrilled.

Thank you all again for being so helpful, best wishes for Christmas and New Year.





Just wanted to say thank you for such great service. Ordered my 2 pandora charms on Monday and received them today!



Just a quick note to thank you and congratulate you on your fantastic service. I will certainly be using you again - why can't everyone be so efficient??!!

Many thanks again.

Jill Wiles


Dear Beadazzle,Just a quick note to say thank you for the very prompt service, bracelet received this morning as promised and it is really lovely.

Many Thanks & Kind Regards

Julie Tatton



Just want to thank you for super service. Ordered some Pandora beads yesterday and they are already here!

Great service will use again





Just received my order and wanted to thank you for an excellent service and delivery within 24 hours!

Many thanks



Hi there,
Just to thank you for the pandora gift box, ribbon and tissue. Also for your help yesterday.
Once again thank you for all your help and your first class delivery service.
I will definetely deal with you again.
Kind Regards,
Pauline O'Brien

Dear Beadazzle,
Have just recieved my latest purchase from you. Delivery in under 24 hours-amazing. The best online service I've come across. I will definately be back in the future.


I have purchased Pandora Bracelet & Beads previously - nicest site on the web & your service has always been 1st class.



Good morning

I just wanted to say thank you for such an efficient service. I ordered on Thursday and the charms arrived on Friday.

Thank you once again


Jenny Hudson


WOW! I placed my order for a pandora bracelet and charms late on friday afternoon of a bank holiday weekend and it arrived at 11.15am on the saturday morning. 
Thank you so much.
I love the bracelet and will be ordering more in the future. Thank you for making me very happy.



I just wanted to say a huge thank you for once again delivering a fantastic service. I telephoned on Monday when the bracelet I wanted to order for a birthday gift was out of stock. The ladies I spoke with (think it was Emma & Sally) went out of their way to be helpful and the bracelet arrived thismorning. Can't say better than that.

Both myself and the others involved in this joint gift have been impressed with the service and will definitely be buying from you again. Not sure that is a good thing for my credit card!!

Once again thanks for making this so easy.

Kind Regards



Dear Beadazzle.
I placed an order with you yesterday afternoon, only paying for standard postage which I expected to receive Thursday at the earliest. I was hugely impressed when it arrived in the post this morning.
I felt I should pass on my satisfaction with your service. I will definitely purchase from you again.
many thanks
Henry Yorke


Hello Beadazzle
I would like to thank you for the prompt delivery of my exchange of charm which I received today. Your customer service is one of the best I have ever dealt with and I would like to thank you for all your help, your prompt replies to my e-mails and your fantastic delivery service. I would not hesitate to recommend your website and will be ordering again very soon.
Kind Regards


Just to say thankyou for the prompt service and delivery of Pandora items. Only ordered yesterday and received this morning. Highly recommended and will use again.
Mr Graham


Tuesday evening 10.35pm - just finished packing case 1 ready for the startof our journey to stay with our daughter in Adelaide. Just wanted to say abig thank you for getting my order to me promptly today - I'll certainly pass on word of your excellent service.


Many thanks for such prompt delivery!

Kind regards Carolina


Thank you, an excellent transaction as usual, fast service and excellent packaging. J colley

Thank You so much for my order. I am very impressed and delighted at the service you have provided. The order arrived in beautiful organza bags, wrapped in Pandora tissue and with the personal message I had requested. I had everything in 24 hours from placing the order and this was even after a phone call to make an amendment to the original order. An excellent service and I will be using you again as well as passing your site details onto other jewellery lovers.

Kind Regards


I recieved my order this morning - surprised how soon it arrived (only placed the order yesterday). I wish all my christmas shopping was as easy!!!



Just to let you know that the Pandora items I ordered have arrived. Another PERFECT transaction.
Many thanks.

I just wanted to say thank you and well done on your excellent service. I ordered a bead and some spacers for my Mum's birthday and they arrived nicely packaged and very quickly. People are so quick to criticise and complain so a bit of praise when deserved goes a long way. Well done and thank you again, Jo

Dear Beadazzle,Your order reference: 3149591 has been received today, superfast delivery and beautfully packaged. Your website is well presented and easy to navigate. I have bought these charms for my daughter and her friend and will definitely be buying from you again.
Thank you,

Just a note to say thank you very much for being so prompt in satisfying my order, I am very impressed. The bracelet is lovely and am sure my sister will be thrilled with her Birthday present.
Thank you very very much.

Goods received. Thank you for your excellent and speedy service. I will be placing another order shortly.

Just to say thank you for a speedy and efficient service. Will be sure to recommend you and use you again

Just to let you know, my bracelet arrived today - I love it!!Many thanks to Sally for all her endeavours to get this to me in time for the wedding.No doubt I'll be contacting you to add to the beads!
Thanks again

I just wanted to say what a pleasure it has been dealing with you. I had tried to order these charms through another site someone had given me and it was a nightmare! I wish I had had your site first. To have someone reply so quickly and be so helpful is just so refreshing in this day and age.
Thank you so much again

Hi Thank you for prompt excellent service, packaging and product.
Kind regards

Thanks for's very refreshing to receive such personal service.

My bracelet arrived today. Thankyou. I am completely thrilled with it and your excellent service.
Best wishes,

Dear Beadazzle team I just wanted to thank you for such prompt delivery of my Pandora beads.I have placed 2 orders with you and have been very impressed with such a quick delivery. Love the beads and will be sure to order again from you.
Thank you again

Many thanks. Order arrived on Saturday, beautifully packaged. I am thrilled with the Pandora beads and have just ordered a few more items.
Best Wishes,

Received in your usual efficient manner.
Many thanks

Hi there,Thank you so much for my order, the beads are gorgeous and the service is brilliant! Many Thanks and I will definitely be ordering from you again.

I made a purchase on the internet yesterday morning and had an almost instant reponse confirming my order. I was absolutely amazed this morning as my purchases had arrived. Never before have I ordered any item on the web and received it within 24 hours. Brilliant service, great packaging, long may it continue.
Kind regards