General Shipping & Returns
Beadazzle offer FREE delivery on ALL orders for PANDORA Jewellery with absolutely no shipping costs.
A Saturday Guaranteed Service is available at checkout *Exclusions in certain postal codes apply.
Orders under £35.00 Despatched via Royal Mail First Class Post FREE *
Orders £35.00 - £49.99 Despatched via Royal Mail's Tracked 48® Service FREE**
Orders £50.00 - £124.99 Despatched via Royal Mail's Tracked 24® 'Signed for' Service FREE***
*Orders placed on a Friday before 4.00pm are only guaranteed to be delivered before 1.00pm on Monday, (excluding Bank Holidays).
*Orders placed after 4.00pm on Friday will be despatched on Monday.
*Exclusions in certain postal codes apply.
Royal Mail Tracked 24hr £4.95 NO signature required, not guaranteed.
Royal Mail Special Delivery Guaranteed before 1.00pm Next Working Day: £7.50. Signature required. Insured. (Orders placed on Friday are only guaranteed to be delivered before 1.00pm on Monday but MAY arrive on Saturday depending on the service in your area (excluding Bank Holidays).
Orders under £35.00 are despatched via Royal Mail Standard 1st Class Post (Letterbox Drop) FREE of charge.
Please allow at least 3-5 working days. This is not a guaranteed next day delivery service and may take longer at busy times of year.
This service does not require a signature and will fit through a standard letterbox.
This service does not carry insurance.
Letterbox drop orders will be despatched with a PANDORA complimentary drawstring pouch, not a box. If you add a Box or Full Gift Wrap your order will be despatched via Royal Mail Tracked 48® Service.
For orders that are required urgently please select an option at checkout from the optional upgrades at checkout.
Orders £35.00 - £49.99 are despatched via Royal Mail Tracked 48® FREE of charge.
Royal Mail Tracked 48® Hour Service is free on orders between £35.00 and £49.99 and orders under £35.00 where a Box or Gift Wrap has been added.
Royal Mail aim to deliver within 2-3 days (not guaranteed, please allow up to 5 working days) and provide online tracking with SMS and/or email notifications, providing a current email address and mobile telephone number are entered at checkout.
Deliveries to certain postcode areas may take longer, please see below.
No Signature required. Safe-place option available.
Orders £50.00 - £124.99 are despatched via Royal Mail Tracked 24® FREE of charge.
Royal Mail Tracked 24® Hour Service, free on orders between £50.00 and £124.99 unless an alternative is selected.
Royal Mail Tracked 24® aim to deliver within 24 hours of despatch, provides online tracking with SMS and/or email notifications, providing a current email address and mobile telephone number are entered at checkout. Whilst Royal Mail aim to deliver within this time period this is not a guaranteed service.
Signature required. Safe-place option not available.
Orders £125.00 and over are despatched via Royal Mail 'Special Delivery' (Guaranteed by 1pm Next Day) Service* FREE of charge.
Royal Mail aim to deliver the next working day before 1.00pm, with online tracking and SMS and/or email notifications, providing a current email address and mobile telephone number are provided at checkout. This is usually a very reliable service however unforseen circumstances beyond Royal Mails control may experience delays.
Signature required. Safe-place option not available. Insured.
Royal Mail 'Special Delivery' Guaranteed by 1.00pm Next Day Service is available as an optional upgrade £7.50 on orders under £125.00, please select this option at checkout).
Royal Mail Tracked 24® : Royal Mail Tracked 24hr First Class Service. Please select this option at checkout. £4.95
Royal Mail Special Delivery : Royal Mail 'Special Delivery' (Guaranteed by 1pm Next Day) Service. Please select this option at checkout.£7.50
Orders placed on Friday are only guaranteed to be delivered before 1.00pm on Monday (excluding Bank Holidays.) If no one is available to sign for your parcel it will be returned to your local Royal Mail office for collection.
Orders must be received no later than 4pm on Friday (Excludes Good Friday or Bank Holidays / Christmas dates that fall on a Friday or Saturday). If no one is available to sign for your parcel it will be returned to your local Royal Mail office for collection.
Orders placed after 4.00pm on Friday will not be despatched until the following week. Orders placed Saturday-Thursday will be held and despatched the following Friday for delivery on Saturday.
Please Note: *Special Delivery Next Day Orders placed on Friday before 4.00pm are NOT guaranteed to be delivered on Saturday. Items despatched via Royal Mail Special Delivery Service are only guaranteed to be delivered on the next WORKING day (excluding Bank Holidays). Items despatched via Royal Mail Tracked 24® are not guaranteed to be delivered the next day.
For a Saturday delivery please order before 4.00pm on Friday and select the Saturday Guaranteed service at checkout. If in doubt please call on 020 8632 0246 to ensure we can meet your requirements.
Need your goods in a hurry???
Items which are in stock are despatched the same working day (on orders placed before 4.00pm Monday to Friday). Orders received after 4.00pm will be despatched the following working day and orders placed after 4.00pm on Friday will be processed the following Monday, excluding Bank Holidays.
In the unlikely event that an item is temporarily out of stock, we will notify you of any delay and despatch the items as soon as possible. Please note that working days exclude Saturdays, Sunday, Bank Holidays and UK Public Holidays.
Along with our delivery partner Royal Mail we endeavour to meet the delivery timescales quoted. However delays may be unavoidable during busy Sale and Christmas periods or due to adverse weather conditions & traffic incidents. There will be no deliveries or despatch during Bank Holidays.
*Royal Mail aim to deliver Tracked 24hr & 48hr within these timeframes. Deliveries to certain postcode areas may take longer.
We do not accept responsibility or offer compensation for delays or losses incurred by the postal service.
Royal Mail do not consider items as being 'lost' until 15 working days have elapsed at which point a claim against Royal Mail may be made.
As authorised stockists of PANDORA we are not permitted to ship outside the UK.
If you have an address in the UK that we can ship your order to then we would be happy to process an order, you can then arrange for the goods to be forwarded to yourself.
PANDORA items will be wrapped in official PANDORA packaging.
We offer a full Gift Wrap service for £3.50 (available at Checkout). This includes a PANDORA Bracelet or Charm Box as appropriate, wrapped in PANDORA Wrapping Paper, all tied beautifully with PANDORA Ribbon and a PANDORA carrier bag with ribbon.